Kooth – digital mental health support

Kooth digital counselling and emotional wellbeing service for 11-18 year olds in Portsmouth

Health and Care Portsmouth has commissioned the online counselling service Kooth, a service delivered by Kooth Plc. Kooth is an integral component of Portsmouth’s mental health provision offering digital counselling and emotional wellbeing service for young people from January 2021.

Kooth is a free online counselling and emotional wellbeing support service providing young people aged 11-18 years (up to 19th birthday) in Portsmouth with a safe and secure means of accessing support with their emotional health and wellbeing needs from a professional team of qualified counsellors.

Kooth is a well-established, award winning online counselling service and is accredited by the British Association of Psychotherapy and Counselling (BACP). Founded in 2001, they are leading pioneers of online counselling in the UK, having won a number of prestigious awards.

Kooth has no referrals, thresholds or waiting lists.

Health and Care Portsmouth PEP

Young people can access this service anonymously by signing onto www.Kooth.com. Kooth provides unique out of office hours’ provision and is open 7 days per week, 365 days a year from noon until 10pm weekdays and from 6pm until 10pm on Saturday and Sundays. The service provides added value with moderated, scheduled forums and self-help articles (many written by service users) to provide peer-led and self-help support.

Kooth helps to reduce waiting times for young people seeking help and removes stigma around mental health and accessing services. Kooth integrates with face-to-face local services to ensure a seamless transition for young people.

The team of qualified counsellors, therapists and support workers provide guided, outcome-focused help for each individual. Kooth take safeguarding and clinical governance extremely seriously. The safety and well-being of all service users is an upmost priority.

Please see details below of upcoming webinars introducing the service and details of how to access digital and hard copy resources about Kooth.

Kooth is also able to provide virtual presentations via Zoom to classes or year groups. Presentations will introduce Kooth and the support that is available as part of your school’s approach to wellbeing. To discuss booking a presentation or how to fully integrate the service into your school, please email [email protected].

The Kooth digital mental health service has been commissioned by Health and Care Portsmouth and is being introduced to schools in partnership with Portsmouth Education Partnership.


Details of upcoming Kooth webinars are below. These sessions allow school staff to become familiar with Kooth so they can appropriately signpost young people to the service. Please ensure you register for the workshop of choice. If you have a question, please contact [email protected].

Date Time Registration link Zoom link
Thursday 26 August 12pm – 1pm Register Zoom link
Monday 27 September 4pm – 5pm Register Zoom link
Wednesday 20 October 10am – 11am Register Zoom link
Tuesday 23 November 2.30pm – 3.30pm Register Zoom link
Friday 10 December 10.30am – 11.30am Register Zoom link


Print resources

Posters to be displayed around your school and cards to be handed to your students can be provided. To place an order please email [email protected] and provide the following details:

  • Who the order is for the attention of
  • Delivery address
  • Number of posters / cards required

Digital resources

Digital posters and images to be utilised on websites and social media can be found on the Kooth portal. Some key resources are highlighted below:

Communication to parents / young people

A letter template for parents and young people contains a video introduction to Kooth, highlighting what the site offers to young people. This can be distributed directly to students and parents by email.